Star Circle Our Valued Clients

Trusted Worldwide for Offshore Staffing & BPO Excellence

PURPOSE DRIVEN

Optimize Operations with Vietnam’s
Offshore Talent

THIENTU helps global companies reduce operational costs by up to 70% while maintaining world-class service quality Build My Offshore Team

Why Global Companies Choose Our Offshore Staffing Solutions

ISO-Certified Quality & Security

We’re fully certified with ISO 9001:2015 and ISO/IEC 27001:2022, meeting global standards in customer experience and data security.

Award-Winning Delivery

Recognized as a Top Global Performer in Call Chat NPS for Customer Contact Center — your KPIs are our shared success metrics.

Top Vietnamese Talent

We recruit skilled, multilingual professionals in customer support, finance, IT, and data management.

Seamless Collaboration

We work across your time zones and systems — your offshore team operates as an in-house extension.

Build your Offshore team in Vietnam in 4 easy steps

1. Tell Us What You Need

Share your goals, team structure, and job requirements — we’ll take it from there.

2. We Build Your Team

Our recruiters find and onboard top-tier professionals tailored to your needs.

3. Daily Support & Updates

Your dedicated team works full-time for you — remotely or on-site — with daily check-ins and performance tracking to keep you in the loop.

4. We Handle Operations

From HR to payroll, training to quality assurance — we manage everything so you can stay focused on growing your business.

Three Dots WHAT WE DO ?

Flexible Offshore Staffing Solutions for Global Businesses

Offshore Staffing (Dedicated Team Model)

Build your full-time offshore team in Vietnam We recruit and manage skilled Vietnamese professionals who work exclusively for your business.
  • 50–70% lower costs
  • Dedicated full-time staff
  • Fast onboarding (2–4 weeks)
Build My Offshore Team

Managed Offshore Operations (BPO Model)

We handle recruitment, training, and performance — you focus on growth. We recruit and manage skilled Vietnamese professionals who work exclusively for your business.
  • Fully managed by THIENTU
  • Transparent results & KPIs
  • Scalable and flexible
Get a Quote

Discover Vietnam BPO with THIENTU in action

Three Dots TESTIMONIAL

What our clients are saying about us

THIENTU helped us build a reliable offshore customer service team that delivers top-tier quality while reducing our costs by 60%.
Nail company
Their offshore staff are highly skilled and professional — communication is seamless, and results are outstanding.
Video gaming Company
Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
Finance Company
Their team of experts is proactive, adaptable, and able to provide the best solutions for the client’s customers.
Fin-tech Company
Certificate icon AWARDS & CERTIFICATIONS

A Certified & Trusted Offshore Partner

Top Global Performer in Call_Chat NPS for Customer Contact Center
ISO/IEC 27001:2022
ISO 27001:2013 Information Security Management System
ISO 9001:2015 Quality Management System
The best call center 2013
The best call center 2014
certificate of appreciation with samsung
Certificate of Registration 2017
Excellent Quality Management 2019
Top 10 Asian quality brands 2019
Top 10 BPO in Vietnam 2020
Certificate icon faq

Frequently asked question

Offshoring involves relocating some of a company’s business processes or services overseas.

Offshoring outsourcing involves hiring a 3rd party business overseas (like THIENTU) to provide services. With THIENTU, you can save up to 75% compared to hiring locally.

Yes. All staff sign employment contracts that acknowledge their responsibility on data security and information confidentiality. We also cover this within our contract with the client. We are ISO 27001:2022 and ISO 9001:2015 certified.

With a few exceptional services, all of our representatives are dedicated strictly to your account.

No, we use a VOIP service and can match any area code, private, or toll-free number of your choosing.

Yes, we work 24/7 regardless of your time zone.

Yes! We’re happy to schedule interview times and share CVs upfront.

If you are ever not 100% satisfied with the performance of your staff you can simply provide us with notice to commence a Performance Improvement Plan (PIP). After the 30 day PIP if the staff have not improved they can be released.

In case of employment termination due to redundancy, staff are entitled to separation pay of one month’s pay for every year of service or one month pay, whichever is higher. Just like an insurance premium, THIENTU applies a Redundancy Pay Provision as part of the Monthly Staff Salary in order to cover redundancy events. In case of redundancy your staff will be paid this separation pay in full. In the event the provision is not sufficient to cover the full value of redundancy the Security Deposit will be used to cover the remaining pay to the staff.

We pride ourselves on the high quality of our standard equipment. If you would like to upgrade the standard equipment we will provide a custom quote depending on your requirements.

CONTACT US

Start Building Your Offshore Team
in Vietnam Today
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