Offshore Staffing Services in Vietnam | THIENTU BPO

As businesses across industries seek smarter ways to grow, many are turning to offshore staffing to scale without inflating costs. Vietnam is now one of the most trusted global destinations for offshore hiring—offering strong talent, infrastructure, and value.

THIENTU BPO helps international companies build high-performing offshore teams in Vietnam. Whether you’re expanding customer support, launching digital campaigns, or scaling data operations, we offer the people and systems to help you move faster, operate leaner, and grow stronger.

What is Offshore Staffing?

Offshore staffing is a modern hiring model where businesses build dedicated remote teams in another country—without setting up a local office or legal entity. With THIENTU as your offshore partner, we handle recruitment, HR, payroll, IT, and compliance while you manage the team’s tasks, performance, and tools.

Unlike traditional outsourcing, offshore staffing offers full control over:

• Team structure and daily management

• Tools, systems, and communication

• Training, KPIs, and performance standards

It’s your team—built in Vietnam, supported by THIENTU.

Why Vietnam is Ideal for Offshore Staffing

Vietnam has emerged as a global hub for offshore staffing thanks to a unique blend of cost-efficiency, tech talent, and workforce readiness.

Why companies choose Vietnam:

• A large pool of skilled, English-speaking professionals

• Lower labor and operational costs vs. India or the Philippines

• Reliable internet and modern infrastructure

• Time zone coverage for APAC, Europe, and North America

• Government incentives supporting BPO and IT exports

For businesses seeking long-term value, Vietnam delivers stability, scale, and service excellence.

How Offshore Staffing Works with THIENTU BPO

At THIENTU, we’ve designed our process to be seamless, scalable, and fully supported—whether you're hiring one remote assistant or launching a 50-person customer support team.

1. Tell Us What You Need

Share your goals, team structure, and job requirements—we’ll take it from there.

2. We Build Your Team

Our Vietnam-based recruiters source and onboard top-tier professionals tailored to your exact needs.

3. Daily Support & Updates

Your offshore team works full-time for you, with structured check-ins, reporting, and performance tracking.

4. We Handle Operations

We manage everything behind the scenes—from HR to payroll, IT support to quality assurance—so you can focus on strategy and growth.

Our support team ensures consistent alignment, quality delivery, and workforce reliability at every step.

Why Choose THIENTU for Offshore Staffing?

Award-Winning Excellence
Recipient of the Samsung Top Global Performance Award for Call/Chat NPS—proof of our dedication to service quality and client success.

Experienced Team
We specialize in quickly setting up, training, and integrating offshore teams aligned with your business needs.

Quality and Security Certified
Certified with ISO/IEC 27001:2022 (Information Security) and ISO 9001:2015 (Quality Management), ensuring secure and reliable staffing.

Comprehensive Support
From HR and IT to payroll and infrastructure, we fully manage the backend so you don’t have to.

Rapid Implementation
We can launch your team within 10 to 15 business days—sometimes faster.

Flexible and Scalable
Start small, scale up—our staffing model evolves with your business.

Transparent SLAs
We commit to measurable outcomes and clearly defined service-level agreements.

Top 10 Roles for Offshore Staffing in Vietnam

THIENTU helps you build full-time remote teams across functions. These are the most commonly staffed roles through our Vietnam operations:

1. Customer Support Representatives – Multilingual service across voice, chat, and email

2. Digital Marketing Specialists – Paid media, SEO, content, and growth marketing

3. Data Analysts – Turn raw data into actionable insights

4. Technical Support Engineers – Tier 1–3 support and ticket resolution

5. UI/UX Designers – Design intuitive interfaces and web/mobile apps

6. Full-Stack Developers – Backend and frontend engineers for scalable builds

7. Social Media Managers – Grow your online presence and engagement

8. Video Editors – Professional post-production for marketing and social content

9. SEO Content Writers – Blog, website, and long-form writing with search visibility

10. Finance & Accounting Assistants – Invoicing, bookkeeping, reconciliation

Need a specific role not listed?
We recruit custom positions to fit your needs. Email us at info@thientu.vn for a tailored plan.

Proven Success in Real Deployments

Case Study: Game Support Team Launched in 10 Days

Client: Global video game publishing company
Model: Remote offshore staffing (client-led training and operations)
Language: Full English support

Staffing Details

• 1 Team Lead cum QA

• 2 Customer Support Agents

Timeline Highlights

• All roles recruited and onboarded within 10 business days

• Remote workstations set up within 5 days

• Virtual training conducted by the client over 6 sessions

• Go-live achieved by the end of Week 3

• From Batch 3 onward, THIENTU’s Team Lead took over new staff training

• Received a 5-star satisfaction review from a player in the first month

FAQs – Offshore Staffing with THIENTU

Is this different from traditional outsourcing?
Yes. Offshore staffing with THIENTU means your team works under your direct guidance while we handle hiring, operations, and infrastructure.

How quickly can I get started?
Most teams are up and running within 10–15 business days. We move fast without compromising quality.

Do I need a local office in Vietnam?
No. THIENTU provides all the infrastructure—remote or on-site—so you don’t need to establish a legal entity or local office.

What if I want to start small and scale later?
That’s exactly how many of our clients begin. You can start with one or two specialists and scale to 10, 50, or more as your needs grow.

Is data protection and security ensured?
Yes. We are certified in ISO/IEC 27001 (Information Security) and ISO 9001:2015 (Quality Management), ensuring enterprise-grade security and quality.

What types of services can I outsource through THIENTU?
In addition to staffing for roles like developers and designers, we provide full offshore outsourcing solutions in:

• Customer Support

• Digital Marketing

• Business Intelligence & Data Services

Contact us at info@thientu.vn to learn more about how we can support your specific business function.

Get Started with Offshore Staffing in Vietnam

Offshore staffing is one of the most strategic ways to grow your team without growing your budget. With THIENTU BPO as your partner, you gain access to a high-performance workforce in Vietnam—without the hassle of setting up overseas operations.

Whether you're hiring your first offshore staff member or scaling an entire department, we’re here to help.

Let’s design the perfect offshore staffing strategy for your business.

Email us at info@thientu.vn to get started.