THIENTU BPO Achieves ISO/IEC 27001:2022 Certification | Secure Offshore Staffing in Vietnam

THIENTU BPO, a leading provider of BPO and offshore staffing in Vietnam, is proud to announce our certification to the ISO/IEC 27001:2022 Information Security Management System (ISMS).

This achievement strengthens our commitment to world-class data security, ensuring that our contact centers, call centers, and outsourced teams deliver services with the highest levels of confidentiality, governance, and compliance.

What Is ISO/IEC 27001:2022?

ISO/IEC 27001:2022 is the global gold standard for managing information security risks. Published in October 2022, it provides organizations with a best-practice framework to safeguard sensitive data, mitigate cyber threats, and ensure business continuity.

Key Enhancements in the 2022 Version

Streamlined Control Framework

Controls reduced from 114 to 93, now organized into four categories:

• Organizational: 37 controls

• People: 8 controls

• Physical: 14 controls

• Technological: 34 controls

New Control Topics for Modern Threats

• Threat intelligence

• Cloud security

• Secure coding

• Data masking

• Web filtering

• Secure deletion of information

Stronger Standard Integration

Aligned more closely with ISO 9001, allowing organizations to integrate quality management and information security more efficiently.

Greater Cybersecurity Emphasis

Specific focus on mitigating supply chain risks, ransomware, and evolving cyber threats.

What This Certification Means for Our Clients

At THIENTU BPO, information security isn’t just a compliance checkbox—it’s a core operating principle. Our ISO/IEC 27001:2022 certification directly benefits clients in:

• Customer contact centers & call centers

• Offshore staffing and virtual teams

• Recruitment Process Outsourcing (RPO)

• Data processing & back-office operations

Certification details (granted by INTERCERT):

“Information Security Management System covering the security of user information in customer care and recruitment services, including the collection and processing of information for customer partners.”

Beyond Certification: Our Security Commitment

We go further than the ISO standard by embedding security-first practices across all operations:

• Strict access control & system monitoring

• Encryption for data at rest and in transit

• Regular security awareness training for employees

• Continuous internal audits and proactive ISMS upgrades

• Readiness for GDPR, HIPAA, and client-specific audits

Whether you’re outsourcing helpdesk support, back-office processing, or a full contact center operation, we guarantee data protection and compliance at every stage.

Why Work with an ISO-Certified BPO Partner?

For global businesses, outsourcing to a certified partner is no longer optional—it’s essential. With THIENTU BPO, you benefit from:

• 20+ years of BPO leadership

• ISO/IEC 27001:2022 certified data governance

• Scalable, secure offshore staffing in Vietnam

• Transparent, flexible delivery tailored to your business needs

Build Secure Offshore Teams with Confidence

With ISO-certified systems, global recognition, and a proven track record, THIENTU BPO empowers businesses to scale safely and efficiently.

📧 Contact us today: info@thien.vn