Top Software Development Outsourcing Partners in Vietnam: A Comprehensive Guide | THIENTU BPO

You know you need more development capacity for your software projects. But figuring out which approach to take—and which partners to consider—feels overwhelming.

Should you hand off entire projects to a development company? Add individual developers through staff augmentation? Or build your own dedicated offshore team in Vietnam? How do you separate quality partners from ones that will create more headaches than solutions?

At THIENTU BPO, we've helped companies navigate these decisions for over 24 years. This guide explains the different outsourcing approaches and how to evaluate which model—and which partner—makes sense for your specific situation.

Understanding Software Development Outsourcing Models

When people talk about "outsourcing software development," they're often describing three fundamentally different approaches:

1. Full Project Outsourcing

What it is: Handing over entire projects to an external development company that manages everything from planning and architecture to development, testing, and delivery.

Best for:

• Well-defined projects with clear requirements and specifications
• One-time builds or standalone applications
• Companies lacking internal technical leadership
• Situations where you need immediate capacity without team management

Limitations:

• Less control over daily development decisions
• Knowledge walks away when project ends
• Challenging to pivot requirements mid-project
• Vendor relationship rather than team ownership

2. Staff Augmentation

What it is: Adding individual developers who work directly with your team, just like in-house hires would, but they're technically employed by a staffing or development agency.

Best for:

• Filling specific skill gaps temporarily
• Short-term capacity increases (3-6 months)
• Testing offshore model before full commitment
• Projects with clear endpoint and defined scope

Limitations:

• Contractors may rotate between clients
• Limited long-term commitment and knowledge retention
• Ongoing agency markups compound over time
• Less integration into company culture

3. Dedicated Offshore Team Building (THIENTU's Primary Model)

What it is: Hiring offshore developers as your own dedicated team members who work exclusively for you, supported by infrastructure and employment services but controlled and managed by you.

Best for:

• Long-term product development and iteration
• Building core technical capabilities
• Companies needing cost efficiency with team stability
• Situations requiring deep codebase knowledge and ownership

Advantages:

• Complete control over team management and priorities
• Developers learn your codebase deeply and build institutional knowledge
• True team integration and cultural alignment
• No contractor rotation or competing client priorities
• Better long-term economics (no ongoing agency markups)

At THIENTU, we primarily focus on Model 3: building dedicated offshore development teams in Vietnam that become true extensions of your organization. However, we also offer full-service BPO capabilities for clients who prefer managed operations.

Why Vietnam for Software Development Outsourcing?

Vietnam has emerged as a premier destination for software development outsourcing, offering compelling advantages over traditional markets:

Cost Efficiency Leadership

50-70% cost savings versus US/Western markets—and 30-50% more affordable than India or the Philippines while maintaining comparable or superior quality standards.

Senior Full-Stack Developer comparison:

• US (San Francisco/New York): $170K-$200K + benefits = $210K-$270K fully-loaded
• India (Bangalore/Hyderabad): $35K-$50K + infrastructure = $50K-$70K fully-loaded
• Philippines (Manila): $30K-$45K + infrastructure = $45K-$65K fully-loaded
• Vietnam (Ho Chi Minh City) through THIENTU: $36K-$48K + infrastructure = $50K-$65K fully-loaded

Vietnam's cost advantage comes from local market economics (cost of living, currency), not capability differences.

Rapidly Growing Technical Ecosystem

• Government investment in STEM education and technology sector development
• Expanding startup scene in Ho Chi Minh City and Hanoi creating experienced talent pool
• Increasing number of developers with international company experience
• Strong community of modern framework adoption (React, Node.js, Python, AWS)

Technical Education and Skill Development

• Universities producing well-trained computer science graduates with practical coding emphasis
• Growing community of self-taught developers with strong portfolio projects
• Professional development culture focused on continuous learning
• Exposure to modern development practices through international projects

APAC Time Zone Positioning

Vietnam operates in ICT (UTC+7), providing strategic advantages:

• Excellent coverage for Asia-Pacific markets (Australia, Singapore, Japan, India)
• Reasonable overlap with US West Coast (2-3 hours for synchronous collaboration)
• Extended support windows when combined with Western teams
• Follow-the-sun development models for 24-hour productivity

Political and Economic Stability

• Consistent government support for foreign investment and technology sector
• Growing integration with global business ecosystems
• Stable operating environment for long-term team building
• Strong intellectual property protections and employment law framework

Cultural Alignment and Work Ethic

Vietnamese professionals generally demonstrate:

• Strong work ethic and commitment to quality
• Respect for structure, processes, and clear communication
• Team orientation and collaborative working style
• Adaptability to different management approaches
• Career-oriented perspective (90%+ retention rates in our operations)

How THIENTU Makes Vietnam Software Development Outsourcing Seamless

Building an offshore development team yourself is possible—but do you have 4-6 months to learn the Vietnam market, establish legal entities, develop recruitment networks, and refine assessment processes while your product roadmap stalls?

What 24+ Years in Vietnam Gets You

We're headquartered in Ho Chi Minh City at 145B Nguyen Dinh Chinh Street. We know what salary levels attract top technical talent, how to assess genuine coding capability beyond resume credentials, and which candidates have the problem-solving skills and cultural fit to succeed with international companies.

We understand software development intimately. Our experience building technical teams, managing digital operations, and supporting business intelligence operations gives us deep understanding of what separates high-performing developers from mediocre candidates.

We pre-screen for technical capability, communication, and cultural fit. Before you invest time in interviews, we've already:

Technical assessment:

• Coding challenges specific to your technology stack
• Architecture and design discussions
• Portfolio project review and code quality evaluation
• Problem-solving scenarios and debugging exercises
• Technical depth interviews with experienced developers

Communication evaluation:

• Technical discussions in English (can they explain complex concepts clearly?)
• Written communication assessment (documentation, code comments, pull requests)
• Collaboration scenario evaluation (code review, stakeholder interaction)

Cultural compatibility:

• Working style preferences and management expectations
• Remote collaboration experience and practices
• Learning orientation and response to feedback
• Career goals and long-term commitment indicators

You interview candidates who can actually solve your technical challenges and integrate seamlessly—not just people with decent resumes.

Complete Enterprise Infrastructure

Unlike traditional recruiters who disappear after placement, we provide enterprise-grade operational infrastructure:

Technical infrastructure:

• High-speed internet connectivity with backup systems
• Secure VPN access and network configuration
• Development workstations and equipment provision
• Collaboration tools and software licensing support

Operational support:

• 24/7 IT support for technical issues and infrastructure maintenance
• HR administration and employee relations management
• Performance management consultation and guidance
• Compliance and legal management for Vietnam operations

THIENTU Cloud platform integration:

• Secure communication and collaboration infrastructure
• Project management and tracking capabilities
• Performance monitoring and reporting dashboards

Employer of Record (EOR) services:

• Full employment compliance for Vietnam
• Payroll processing and tax management
• Benefits administration and employee support
• Contract management and legal protection

Triple ISO-certified security:

• ISO/IEC 27001:2022 – Information Security Management
• ISO 27701:2019 – Privacy Information Management
• ISO 27001:2013 – Data Protection & Risk Compliance

Your Vietnam development team launches with the same capabilities as any enterprise development organization—no makeshift home office setups or connectivity issues that undermine productivity.

180-Day Replacement Guarantee

We back every technical placement with our 180-day replacement guarantee—twice the industry standard. If any developer doesn't meet performance expectations during this period, we find a replacement at no additional cost.

Our rigorous technical screening means this rarely happens, but you're fully protected when building your team.

Real Results: Companies Building High-Performing Development Teams in Vietnam

Case Study: SaaS Platform Product Development

Challenge: A Series B SaaS company needed to expand their engineering team from 8 to 20 developers to accelerate product roadmap execution, but couldn't justify $3M+ annual cost increase for US hiring.

Solution: We built a 12-person Vietnam development team over 60 days including full-stack developers, frontend specialists, backend engineers, and QA automation specialists—integrated with their existing US-based technical leadership.

THIENTU's Role:

• Recruited specialized developers across React, Node.js, Python, and AWS
• Provided complete development infrastructure and secure VPN access
• Handled all employment through our EOR services
• Delivered 24/7 IT support and ongoing performance consultation

Results:

• 12 developers deployed in 60 days across three hiring waves
• $650K annual cost for 12 Vietnam developers vs. $2.4M for equivalent US team (73% savings)
• $1.75M annual savings reinvested in product features and growth initiatives
• Feature delivery velocity increased 2.8x with expanded capacity
• 94% retention after 24 months—Vietnam team became core contributors
• Platform scaling challenges resolved through dedicated DevOps focus
• Code quality maintained through rigorous review processes and automated testing

The CTO reported: "We initially thought of our Vietnam team as 'additional capacity,' but they've become absolutely core to our technical organization. Some of our best architectural decisions have come from Vietnam team members who deeply understand our codebase. THIENTU's infrastructure and support made this seamless—we focused on building product while they handled all operational complexity."

Case Study: Fintech Mobile Application Development

Challenge: A fintech startup needed experienced mobile developers (iOS and Android) to build their consumer app but faced intense competition for mobile talent in their San Francisco headquarters market, with iOS developers commanding $180K-$220K compensation.

Solution: We recruited a specialized 6-person mobile development team in Vietnam with fintech and consumer app experience, supported by our ISO-certified security infrastructure for handling sensitive financial data.

THIENTU's Role:

• Sourced mobile developers with specific fintech and consumer app experience
• Provided enterprise-grade security infrastructure meeting financial services compliance
• Handled employment compliance and payroll through EOR services
• Coordinated daily standups across time zones during US West Coast afternoon overlap

Results:

• 6 mobile developers hired in 35 days (iOS, Android, React Native specialists)
• $280K annual cost vs. $1.1M+ for equivalent SF Bay Area mobile team (75% savings)
• App launched 4 months ahead of schedule due to dedicated focus and parallel development
• 100% retention after 18 months—team expanded to 10 developers based on success
• ISO-certified security infrastructure ensured regulatory compliance from day one
• 4.8 star app rating reflecting quality of development work and user experience
• $820K savings enabled additional marketing spend and faster market penetration

The founder said: "Our Vietnam mobile team doesn't just write code—they think about user experience, performance optimization, and long-term maintainability. The quality is absolutely comparable to the $200K/year iOS developers we interviewed in San Francisco. THIENTU's security infrastructure was critical for our fintech compliance needs."

Case Study: E-Commerce Platform Technical Debt Reduction

Challenge: A rapidly growing e-commerce platform needed to scale development team from 5 to 25 engineers within 90 days to address accumulated technical debt, performance issues, and feature demands—impossible timeline and budget in their Australian market.

Solution: We deployed 20 Vietnam-based developers in multiple specializations over 75 days: full-stack developers, DevOps engineers, QA automation specialists, and frontend performance specialists.

THIENTU's Role:

• Executed rapid recruitment across multiple technical specializations simultaneously
• Provided development infrastructure supporting 20+ developers
• Coordinated onboarding and technical training across three hiring waves
• Delivered performance monitoring and collaboration tools

Results:

• 20 developers operational in 75 days vs. 12+ months projected for Australian hiring
• $950K annual cost vs. $3.5M+ for comparable Sydney/Melbourne hiring (73% savings)
• Platform performance improved 340% through dedicated optimization workstream
• Technical debt reduced by 60% within six months through parallel development
• 92% retention after 12 months during critical growth phase
• Time zone advantage: Vietnam team handled APAC customer issues and morning deployments
• $2.55M savings enabled aggressive marketing and geographic expansion

The VP of Engineering noted: "The speed at which THIENTU built our Vietnam team was transformational. We went from drowning in technical debt to having a world-class engineering organization in under three months. The team's quality has been outstanding—they tackle complex challenges independently and communicate proactively."

Case Study: Hybrid B2B SaaS Development Model

Challenge: A B2B SaaS company wanted to maintain strategic technical leadership in the US while scaling execution capacity cost-effectively without losing architectural control.

Solution: Hybrid model with 3 US-based senior architects/tech leads ($600K) + 15 Vietnam developers across full-stack, QA, and DevOps ($750K) = $1.35M total team cost.

THIENTU's Role:

• Recruited Vietnam developers specifically aligned with US leadership's architectural vision
• Structured daily overlap windows (US West Coast afternoon = Vietnam morning) for synchronous collaboration
• Provided infrastructure supporting seamless integration between US and Vietnam teams
• Facilitated communication protocols and code review workflows

Results:

• 18-person total team for $1.35M vs. $3.2M+ for fully US-based equivalent (58% savings)
• US leadership maintained strategic oversight while Vietnam team handled feature development
• Daily overlap of 3-4 hours sufficient for standups, architecture discussions, and urgent issues
• Vietnam team productivity matched US benchmarks within three months
• Hybrid model scaled to 30+ people over two years based on initial success
• $1.85M cumulative savings over two years enabled product expansion and market entry

The VP of Engineering said: "The hybrid model gives us the best of both worlds. Our US architects set direction and make strategic decisions, while our Vietnam team—who are absolutely top-tier developers—build, test, and ship features. THIENTU made this work by understanding both our technical requirements and our collaboration needs."

Two Flexible Engagement Models with THIENTU

Model 1: Dedicated Offshore Team Building (Primary Model)

Best for: Companies with established development processes, experienced technical leadership, and desire for long-term team stability.

How it works: You maintain complete control over hiring decisions, daily management, code review, sprint planning, and technical direction. We provide recruitment, infrastructure, compliance management, and operational support. Your developers are fully dedicated to your organization—no rotation, no competing priorities.

What's included:

• Customized technical recruitment to your exact specifications
• Enterprise development infrastructure and workspace provision
• EOR services for employment compliance in Vietnam
• Equipment, high-speed connectivity, and secure VPN access
• 24/7 IT support and infrastructure maintenance
• HR administration and employee relations management
• Performance documentation and consultation
• THIENTU Cloud platform for collaboration and monitoring
• 180-day replacement guarantee

Pricing: Transparent, all-inclusive monthly rate per developer covering compensation, infrastructure, and comprehensive support services. No hidden fees or surprise charges.

Typical team composition:

• 5-10 developers: $250K-$500K annually fully-loaded
• 10-20 developers: $500K-$1M annually fully-loaded
• 20+ developers: Custom pricing with volume efficiencies

Model 2: Full-Service BPO Development Operations

Best for: Companies who want dedicated development capacity without building internal offshore management, or those testing Vietnam market with lower risk.

How it works: We design, staff, train, and manage your complete development operation based on agreed deliverables, sprint commitments, and quality standards. This model leverages our 24+ years of operational expertise to deliver results without requiring your technical leadership's time for offshore management.

What's included:

• Complete team recruitment and technical onboarding
• Project management and sprint coordination
• Technical leadership and architectural guidance
• Code quality monitoring and review processes
• Performance management and developer coaching
• Technology platform and development infrastructure
• Comprehensive reporting on progress, velocity, and quality metrics

Pricing: Team-based monthly rates, project-based pricing, or milestone-based billing depending on your preference and engagement structure.

Both models deliver:

• Same enterprise-quality infrastructure
• Same 50-70% cost advantages versus Western hiring
• Same THIENTU operational excellence and support
• Same 180-day replacement guarantee

You choose the management approach that fits your organization's technical maturity and preferences.

How to Choose the Right Software Development Outsourcing Approach

Whether you opt for full-service development company, staff augmentation, or dedicated team building through THIENTU, evaluate key factors that ensure your choice aligns with your business goals and project requirements.

1. Evaluate Past Work and Track Record

Every company has a portfolio of their best work. But you need to dig deeper.

Ask to see projects similar to yours:

• What tech stacks did they use? (React, Node.js, Python, AWS, etc.)
• What challenges came up, and how did they solve them?
• How long did projects take from start to finish?
• Can you speak with previous clients directly?
• What were retention rates for teams they built?

For THIENTU specifically:

• 24+ years operating in Vietnam (deep market knowledge and stability)
• Enterprises like Samsung and Shopee trust us for mission-critical operations
• Samsung Top Global Performer award for customer-facing excellence
• 90%+ retention rates across our development operations
• Triple ISO certification demonstrates enterprise-grade security and processes

Strong partners will discuss real projects in detail. If they keep things vague or only show mockups, that's a red flag.

2. Check Client Testimonials and Reviews

Reviews and testimonials matter, but know where to look. Check platforms like Clutch and G2 that verify client feedback, not just the testimonials on their website.

Pay special attention to reviews that mention:

• Your specific type of project or technology stack
• Long-term team stability and retention
• Quality of technical screening and candidate matching
• Responsiveness to issues and operational support
• Actual cost savings achieved versus promises

3. Assess Technical Screening Capabilities

Ensure your potential partner has rigorous processes for evaluating technical capability—not just resume screening.

THIENTU's technical assessment includes:

• Coding challenges specific to your technology stack and complexity level
• Architecture discussions evaluating design thinking and scalability understanding
• Portfolio review examining actual code quality, not just project descriptions
• Problem-solving scenarios testing debugging skills and analytical approach
• Technical depth interviews conducted by experienced developers, not HR recruiters

Partners should be able to explain their technical evaluation methodology in detail. Vague promises about "rigorous screening" without specifics are warning signs.

4. Understand Their Technology Stack Expertise

Ensure your partner has genuine expertise in the specific technologies and frameworks your project requires:

THIENTU's Vietnam talent pool includes expertise in:

• Frontend: React, Angular, Vue.js, TypeScript, Next.js, modern CSS frameworks
• Backend: Node.js, Python (Django/Flask), Java (Spring), .NET, Go, Ruby
• Mobile: iOS (Swift), Android (Kotlin), React Native, Flutter
• DevOps: AWS, Azure, GCP, Docker, Kubernetes, CI/CD pipelines, infrastructure as code
• Databases: PostgreSQL, MySQL, MongoDB, Redis, data warehousing
• Emerging tech: AI/ML integration, blockchain development, IoT platforms

Ask for specific examples of projects using your required stack, not just general claims of expertise.

5. Evaluate Communication Infrastructure

Ask potential partners about their standard communication processes and infrastructure:

Key questions:

• How do they handle regular updates and progress tracking?
• What project management tools do they use? (Jira, Linear, Asana, etc.)
• What's their protocol for urgent issues or blockers?
• How do they manage time zone differences effectively?
• What's their process for scope changes or requirement updates?
• How do they facilitate code review and architectural discussions?

THIENTU's communication infrastructure includes:

• THIENTU Cloud platform for omnichannel collaboration
• Integration with your existing tools (Slack, Teams, GitHub, GitLab, Jira)
• Structured daily standup scheduling during overlap windows
• Asynchronous communication best practices for documentation
• 24/7 IT support for urgent technical issues
• Regular performance reporting and team health monitoring

A solid partner should have clear, specific answers—not vague promises about "great communication."

6. Prioritize Flexibility and Scalability

Whether you require additional team members for tight deadlines or adjustments to project scope, flexibility is key to maintaining momentum.

Evaluate partners on:

• How quickly can they add developers to your team? (THIENTU: 10-15 days standard, 3-5 days urgent)
• What's their process for scaling from 5 to 20 developers rapidly?
• How do they handle developer underperformance or poor fit? (THIENTU: 180-day replacement guarantee)
• Can they provide specialized skills on short notice? (DevOps, QA automation, specific frameworks)

Your outsourcing partner should demonstrate proven ability to adapt to evolving needs without lengthy bureaucratic processes.

7. Understand Total Cost of Ownership—Not Just Hourly Rates

Cost savings often drive initial interest in outsourcing. But focusing only on finding the lowest rates is a losing strategy.

The sweet spot: 50-70% savings compared to US/Western rates while still getting top talent who stay long-term and produce quality work.

Companies that try to save 70%+ on Western salaries might fill positions quickly, but they'll pay for it through:

• High turnover (constant recruiting and training costs)
• Quality issues and technical debt accumulation
• Communication breakdowns and misaligned expectations
• Constant management overhead fixing problems

Ask potential partners about:

• Their pricing structure (all-inclusive vs. base rate + hidden fees)
• What's included beyond base development costs (infrastructure, IT support, HR)
• How they handle payment terms and currency considerations
• Their approach to competitive compensation that retains top talent
• Long-term rate stability and adjustment policies

THIENTU's transparent pricing:

• All-inclusive monthly rates covering compensation, infrastructure, and support
• No hidden fees or surprise charges
• Competitive Vietnam market compensation (60th-75th percentile) ensuring retention
• Clear escalation paths for developer promotions and career growth
• Long-term partnership pricing recognizing client loyalty

A good partner focuses on delivering value and sustainable results—not just being the cheapest option available.

8. Verify Security and Compliance Capabilities

For most software development, data security and compliance are critical concerns.

Evaluate partners on:

• Security certifications and standards (ISO 27001, SOC 2, etc.)
• Data protection practices and infrastructure security
• Intellectual property protection and confidentiality agreements
• Compliance with relevant regulations (GDPR, HIPAA, financial services)
• Incident response protocols and monitoring capabilities

THIENTU's enterprise security:

• Triple ISO certification (27001:2022, 27701:2019, 27001:2013)
• Secure VPN access and network segmentation
• 24/7 monitoring and intrusion detection
• Comprehensive access controls and audit trails
• Regular security audits and compliance verification
• Experience with fintech, healthcare, and regulated industries

Frequently Asked Questions

Q: Should I use full project outsourcing, staff augmentation, or build a dedicated offshore team?

Decision framework:

Full project outsourcing when:

• You have clearly defined, one-time projects with fixed scope
• You lack internal technical leadership to manage development
• Timeline is critical and you need immediate capacity
• Project knowledge doesn't need to stay in-house long-term

Staff augmentation when:

• You have specific skill gaps for 3-6 month timeframe
• You're testing offshore model before full commitment
• You have strong internal technical leadership who will manage contractors
• Budget constraints are temporary and you'll hire permanently later

Dedicated offshore team (THIENTU's model) when:

• You're building long-term product requiring iteration and evolution
• You want deep codebase knowledge and institutional memory
• Cost efficiency matters but team stability is equally important
• You need control over priorities, architecture, and technical decisions

Most companies with ongoing development needs benefit most from dedicated offshore teams.

Q: How much can I actually save with Vietnam offshore development?

Typical savings: 50-70% versus US/Western markets

Specific examples:

• Senior Full-Stack Developer: $170K-$200K US vs. $50K-$65K Vietnam fully-loaded = $105K-$150K savings annually
• 10-developer team: $1.8M-$2.2M US vs. $500K-$650K Vietnam = $1.15M-$1.55M savings annually
• 20-developer team: $3.6M-$4.4M US vs. $1M-$1.3M Vietnam = $2.6M-$3.1M savings annually

These savings are fully-loaded including infrastructure, IT support, HR administration, and all operational costs—not just base salary comparisons.

Q: How do you ensure Vietnam developers have the technical skills we need?

THIENTU's rigorous technical screening:

1. Resume screening against your specific requirements (technology stack, experience level, domain knowledge)
2. Coding challenges customized to your stack and complexity level
3. Architecture discussions evaluating design thinking and scalability understanding
4. Portfolio review examining actual code quality and project complexity
5. Technical interviews conducted by experienced developers, not HR recruiters
6. Reference verification confirming past performance and technical capabilities

Pass rate: Only 15-20% of candidates pass our complete screening process. You only see pre-qualified developers who genuinely meet your technical requirements.

Q: What about English communication quality?

Every THIENTU candidate undergoes comprehensive English assessment:

• Technical discussion in English (explaining architectural decisions, debugging approaches)
• Code review simulation (can they explain code changes clearly?)
• Written communication samples (documentation quality, code comments, pull requests)
• Stakeholder communication role-play (explaining technical concepts to non-technical audiences)

We only present candidates with strong professional English—you won't waste time interviewing people who can't communicate effectively with your team.

Q: How do you handle Vietnam's time zone (UTC+7) for collaboration?

Vietnam time zone works well for:

• APAC market focus: Excellent coverage for Australia, Singapore, Japan, India, Indonesia
• US West Coast overlap: 2-3 hours daily for synchronous collaboration (US afternoon = Vietnam morning)
• Asynchronous workflows: Code review, pull requests, documentation work without real-time coordination
• Follow-the-sun models: Combined US + Vietnam teams for 24-hour productivity
• Extended support coverage: Vietnam team handles morning issues, US team handles afternoon/evening

Requires adaptation for:

• US East Coast real-time collaboration (minimal overlap, need async-first approach)
• European markets (opposite schedules, async-heavy workflows essential)

Recommended approach: Structure work for asynchronous collaboration (code review, documentation, testing) with strategic synchronous touchpoints (daily 30-minute standup, weekly sprint planning, monthly architecture discussions).

Most successful teams establish 2-3 hour daily overlap window for critical discussions while leveraging async practices for detailed work.

Q: How quickly can I build my Vietnam development team with THIENTU?

Standard timeline: 10-15 days from engagement to first developers operational

• Days 1-3: Technical requirement analysis and role specifications
• Days 3-10: Candidate sourcing from our 30,000+ database
• Days 7-14: Technical screening, assessment, shortlist delivery
• Days 10-14: Client technical interviews and selection
• Days 14-21: Infrastructure setup, onboarding, and launch

Urgent hiring: 3-5 days possible when requirements match existing pre-screened candidates

Scaling timeline: Add 3-5 developers every 2-3 weeks as needed for rapid growth

This is dramatically faster than 4-6 month Western developer hiring cycles—critical advantage when product roadmap demands are urgent.

Q: What if a Vietnam developer doesn't perform as expected?

We provide 180-day replacement guarantee—twice the industry standard. If any developer doesn't meet technical or performance expectations during this period, we find a replacement at no additional cost.

Our rigorous screening means this rarely happens. Our 90%+ retention rates demonstrate we match candidates well to client needs and culture.

Most performance issues stem from:

• Unclear requirements or expectations (we help establish clear KPIs upfront)
• Inadequate onboarding or documentation (we provide onboarding support)
• Communication misalignment (we facilitate effective communication protocols)

When genuine performance issues arise, we intervene quickly with coaching and, if needed, replacement.

Q: How does THIENTU differ from freelancer platforms or development agencies?

Freelancer platforms (Upwork, Toptal, Fiverr):

• Independent contractors working on multiple projects simultaneously
• Limited commitment and availability (part-time, project-based)
• No infrastructure or operational support provided
• Quality highly variable, extensive vetting required by you
• No team stability or long-term retention

Development agencies (staff augmentation firms):

• Contractors employed by agency, potentially rotated between clients
• Ongoing agency markups compound over time (20-40% above developer salary)
• Limited long-term stability and institutional knowledge
• Developers' primary loyalty to agency, not your company
• Higher costs for indefinite engagements

THIENTU dedicated offshore team model:

• Dedicated developers employed for your company exclusively (through our EOR)
• No rotation or competing priorities—they're your team members
• All-inclusive pricing with no hidden markups or ongoing commissions
• Complete infrastructure provided (workspace, equipment, IT support, HR)
• 90%+ retention rates because developers view roles as career opportunities
• 24/7 operational support and performance consultation
• 180-day replacement guarantee backing every placement
• 24+ years Vietnam expertise and deep market knowledge

We build sustainable technical teams that create long-term value, not fill temporary contractor needs.

Q: What's included in THIENTU's "all-inclusive" pricing?

Our fully-loaded monthly rate per developer includes:

Compensation:

• Competitive base salary (60th-75th percentile Vietnam market)
• Performance bonuses and incentives
• Statutory benefits and leave provisions

Infrastructure:

• Development workstation and equipment
• High-speed internet connectivity with backup
• Secure VPN access and network configuration
• Software licenses and development tools

Operational support:

• 24/7 IT support and troubleshooting
• HR administration and employee relations
• Performance monitoring and consultation
• Compliance and legal management

Workspace and facilities:

• Professional workspace provision
• Meeting rooms and collaboration spaces
• Office utilities and maintenance

Employment services:

• EOR services for Vietnam compliance
• Payroll processing and tax management
• Benefits administration
• Contract management and legal protection

Platform access:

• THIENTU Cloud collaboration platform
• Performance reporting and analytics
• Security monitoring and incident response

No hidden fees: Equipment purchases, recruitment costs, replacement guarantees, and operational support are all included in transparent monthly rates.

Final Thoughts: Building Development Teams That Last

Finding the right software development approach for your company comes down to understanding what your business actually needs: quick project completion or long-term team building.

Full-service development firms can handle specific projects while you focus on other priorities. That model works when you have clearly defined requirements, tight deadlines, and don't need long-term development capacity or institutional knowledge.

But if you're building a product that needs to iterate fast, respond to user feedback, and evolve over time, you need developers who truly understand your codebase and feel ownership over the work.

Building a dedicated offshore team in Vietnam through THIENTU gives you the stability, velocity, and control that shared resources and contractor rotation simply can't match.

Instead of managing vendor relationships and dealing with contractor turnover, you're growing your core engineering team—developers who:

• Join your standups and participate in architectural decisions
• Build deep knowledge of your systems and business logic
• Stick around long enough to master your codebase and contribute strategically
• Feel genuine ownership over product quality and technical outcomes
• Cost 50-70% less than Western equivalents while maintaining comparable quality

When your developers become true team members rather than rotating contractors, you get the kind of momentum, institutional knowledge, and technical excellence that outsourced projects simply cannot deliver.

At THIENTU BPO, we've helped enterprises like Samsung and Shopee build world-class operations in Vietnam for 24+ years. We deliver 50-70% cost savings with technical capabilities that match expensive Western markets. We deploy complete development teams in 10-15 days, not months. And we back every placement with proven infrastructure, operational excellence, and our 180-day guarantee.

Your developers become true team members who understand your product roadmap and technical vision—not contractors rotating between projects.

Let's discuss how building a dedicated Vietnam development team can accelerate your product development while dramatically improving your cost structure. 👉 Contact THIENTU BPO to schedule a free, no-commitment consultation.

📧 info@thientu.vn | 🌐 thientu.vn | 📍 145B Nguyen Dinh Chinh Street, Ho Chi Minh City