Build a High-Performing Sales Team in Vietnam | THIENTU BPO Cost-Effective Staffing Solutions

Most sales leaders know what a world-class sales team looks like. The challenge? Building one without breaking the budget.

High-performing sales organizations need experienced A-players in specialized roles - SDRs who can fill pipelines, AEs who close deals, and managers who coach effectively. But budget constraints force most growing companies to leave critical positions empty or combine responsibilities that should be separate.

At THIENTU BPO, we help you build the complete sales team your business needs now by leveraging Vietnam's talented workforce. With our offshore staffing solutions, your budget goes 30-70% further than US hiring, without sacrificing quality or experience level.

Why Growing Companies Choose Vietnam for Sales Team Expansion

We've worked with global enterprises for over 24 years, and we're seeing a clear trend: the smartest companies aren't trying to "do more with less." They're changing how they approach hiring—building full, high-performing sales teams by expanding their search to high-value markets like Vietnam.

When you have three elite reps covering the workload of ten, performance plateaus. Pipeline thins. Founders still run point on outbound, and account executives spend time prospecting instead of closing.

Vietnam offers a better way forward. Instead of waiting until your next funding round to afford another AE or SDR at US salary levels, you can fill those roles with experienced, English-fluent professionals based in Vietnam—people who understand international sales processes, work in compatible time zones (APAC coverage), and demonstrate stronger retention than typical US hires.

This isn't traditional outsourcing where you lose control. We provide client-controlled teams with full infrastructure support—your new SDRs, AEs, and managers work alongside your existing team in real time, sharing the same goals, meetings, and communication channels.

The THIENTU Advantage for Sales Team Building

1. Proven Enterprise Experience We're trusted by Samsung, Shopee, and leading enterprises across APAC. Our track record includes over 20 years specializing in telesales and telemarketing operations—we understand what drives sales performance.

2. Speed to Deployment Deploy your complete sales team in 10-15 days, not months. Our standard recruitment timeline is 7-14 working days, with urgent hiring available in 3-5 days. We maintain a database of 30,000+ pre-qualified candidates ready for evaluation.

3. Cost Optimization Without Compromise Achieve 30-70% cost savings compared to US hiring while maintaining enterprise-quality operations. Our triple ISO certification (ISO/IEC 27001:2022, ISO 27701:2019, ISO 27001:2013) ensures you never sacrifice security or compliance for affordability.

4. Complete Infrastructure Support We provide enterprise-grade technology, including our THIENTU Cloud omnichannel platform, 24/7 operational support, and full compliance management—so you focus on strategy while we handle the operational complexity.

5. Globally Recognized Performance THIENTU earned the Top Global Performer in Call/Chat NPS for Customer Contact Center award from Samsung. When you build your sales team with us, you're backed by internationally recognized standards and proven results.

What Happens When You Finally Build the Team You Need?

When you have every role covered—SDRs prospecting, AEs closing, and sales leadership actually leading—the difference is exponential.

We've seen this transformation repeatedly with our clients. One financial services company needed to scale their outbound sales operation rapidly but couldn't justify US salary levels for 15+ SDR positions. They partnered with THIENTU to build a dedicated prospecting team in Vietnam.

The results: 60 agents deployed within 10 days, achieving 98% attendance rates and generating qualified leads at one-third the cost of their previous US-based operation. Attrition dropped from industry-average levels to below 15% annually, and ramp times decreased from six months to under eight weeks.

This is what happens when you stop trying to operate short-staffed and start building a complete team with the capacity to actually sell.

Key Sales Roles You Can Fill Through THIENTU Offshore Staffing

We help you fill every critical sales role your growing team needs—from frontline prospectors to senior sales management—with experienced, English-fluent professionals who work compatible hours and understand international business practices.

1. Sales Development Representatives (SDRs)

Our Vietnam-based SDRs understand modern prospecting methodologies including multi-channel outreach, social selling, and platforms like ZoomInfo, Outreach, and LinkedIn Sales Navigator.

Value proposition: Experienced SDRs at 50-70% lower cost than US hiring, with stronger retention and faster deployment.

2. Account Executives (AEs)

Build your closing team with professionals who understand consultative selling, complex sales cycles, and relationship-building strategies that work across cultures.

Value proposition: Enterprise-quality account executives who can navigate organizational politics and close deals effectively, at a fraction of traditional cost.

3. Sales Managers

Sales managers orchestrate your entire operation—strategy, coaching, performance monitoring, and team development. We recruit experienced leaders who often come from high-growth environments or have managed teams for international companies.

Value proposition: Strategic leadership that implements modern sales methodologies and develops your team's capabilities systematically.

4. Business Development Representatives (BDRs)

BDRs focus on strategic partnerships, new market development, and long-term relationship building beyond immediate sales opportunities.

Value proposition: Strategic thinkers who identify and develop new business opportunities in target markets.

5. Appointment Setters and Lead Qualification Specialists

We excel at high-volume outbound operations. Our appointment setters handle systematic cold calling, email campaigns, and persistent follow-up that keeps your pipeline flowing—freeing your SDRs and AEs for higher-value activities.

Value proposition: 20+ years of proven telesales and telemarketing expertise delivering organized, persistent professionals skilled at navigating gatekeepers.

6. Inside Sales and Customer Support Teams

Beyond traditional sales roles, we staff complete inside sales operations and customer support teams that handle inbound inquiries, qualification, and relationship management.

Value proposition: Seamless integration of sales and support functions with 24/7 operational capability.

How We Build Your Sales Team: The THIENTU Process

We combine 24 years of recruitment expertise with deep local market knowledge to deliver pre-vetted, enterprise-ready candidates faster than you thought possible.

Step 1: Requirement Analysis (Day 1)

We conduct a detailed consultation to understand your sales process, ideal candidate profile, compensation structure, and performance expectations. This ensures we're aligned on what success looks like before we begin sourcing.

Step 2: Candidate Sourcing and Pre-Screening (Days 2-7)

We leverage our database of 30,000+ professionals and active recruitment channels across Vietnam. Every candidate undergoes rigorous screening for:

• English fluency and communication skills
• Relevant sales experience and methodology knowledge
• Cultural fit and working style alignment
• Technical proficiency with your required tools and platforms

Step 3: Shortlist Delivery (Days 5-10)

You receive 3-5 pre-qualified candidate profiles complete with detailed assessments, video introductions, and our evaluation notes. We coordinate interview scheduling across time zones to streamline your decision process.

Step 4: Hiring and Onboarding Support (Days 10-15)

Once you select your candidates, we handle all compliance, payroll setup, and infrastructure provisioning. Your new team members receive comprehensive onboarding including your processes, tools, and performance expectations.

Step 5: Ongoing Operational Support

Unlike traditional recruiters who disappear after placement, we provide continuous support including HR administration, performance management consultation, infrastructure maintenance, and replacement guarantees.

Two Flexible Engagement Models for Your Business Needs

Offshore Staffing: Client-Controlled Teams with Full Support

You maintain direct management and control over your team while we provide the infrastructure, compliance management, and operational support. This model works best when you have established sales processes and want to extend your existing team seamlessly.

Best for: Companies with defined sales methodologies who need capacity expansion without operational complexity.

Full-Service BPO: We Manage the Operation End-to-End

We design, staff, and manage your entire sales operation based on agreed performance metrics. You define the outcomes; we deliver the results. This model leverages our 20+ years of telesales and telemarketing expertise.

Best for: Companies entering new markets, testing new sales channels, or needing immediate operational capacity without building internal management.

Real Results: Vietnam-Based Sales Teams Driving Enterprise Growth

Case Study: E-Commerce Lead Generation

Challenge: A Singapore-based e-commerce platform needed 25 appointment setters to support their expansion across Southeast Asia but faced prohibitive costs hiring in-market.

Solution: We deployed a dedicated outbound team in Vietnam within 14 days, integrated with their existing CRM and providing APAC time zone coverage.

Results:

• 25 appointment setters operational in 14 days
• 1,200+ qualified appointments generated monthly
• 62% cost reduction compared to original hiring plan
• 94% retention rate after 12 months

Case Study: Fintech Inside Sales Expansion

Challenge: A financial technology company needed experienced inside sales professionals to handle inbound lead qualification and product demonstrations but couldn't afford US-based talent at required volume.

Solution: THIENTU built a 15-person inside sales team with banking and fintech experience, supported by our enterprise-grade security infrastructure.

Results:

• 15 inside sales reps deployed in 10 days
• 40% increase in lead-to-demo conversion rates
• 55% cost savings versus comparable US hiring
• ISO-certified security for handling sensitive financial data

Addressing Common Concerns About Vietnam-Based Sales Teams

"Will language or accent be an issue?"

English proficiency is strong across Vietnam's professional workforce, particularly in major cities like Ho Chi Minh City where we're headquartered. We conduct rigorous English fluency screening including role-play scenarios, accent evaluation, and communication skills assessment.

Your prospects care about whether your rep can solve their problems and move their business forward—and our Vietnam-based teams consistently deliver on both fronts.

"How do you handle data security and compliance?"

Data security is fundamental to everything we do. Our triple ISO certification includes:

• ISO/IEC 27001:2022 – Information Security Management
• ISO 27701:2019 – Privacy Information Management
• ISO 27001:2013 – Data Protection & Risk Compliance

We maintain enterprise-grade infrastructure with 24/7 monitoring, secure access controls, and comprehensive compliance management across all operations.

"What about time zone differences?"

Vietnam operates in ICT (UTC+7), providing excellent coverage for APAC markets and reasonable overlap with US West Coast hours. Many of our clients specifically value this time zone positioning for:

• Extended coverage windows serving global customers
• Follow-the-sun support models
• APAC market penetration and relationship building

We can also structure teams with flexible scheduling to maximize overlap with your primary business hours.

"How long does hiring actually take?"

Standard recruitment: 7-14 working days Urgent hiring: 3-5 days Full team deployment: 10-15 days from requirement to operational

Compare this to the 6+ months it typically takes to find and hire top sales talent in competitive US markets—and you'll understand why companies choose Vietnam for rapid scaling.

"What if a hire doesn't work out?"

We stand behind every placement with our performance guarantee. If any team member doesn't meet expectations during the initial period, we provide a replacement at no additional cost. Our retention rates exceed 90% because we invest heavily in candidate screening and cultural fit assessment before any placement.

"Can you really deliver enterprise-quality results?"

Our client list speaks for itself: Samsung, Shopee, Fe Credit, and leading enterprises across technology, e-commerce, and financial services trust THIENTU for mission-critical operations. We earned the Top Global Performer in Call/Chat NPS for Customer Contact Center award from Samsung specifically because we deliver enterprise-quality results consistently.

When you work with THIENTU, you're not experimenting with an unproven offshore model—you're partnering with Vietnam's top-ranked BPO provider with 24+ years of demonstrated success.

Vietnam vs. Other Offshore Markets: Why THIENTU Chooses Vietnam

While countries like India and the Philippines have established offshore markets, Vietnam offers distinct advantages for companies building sales teams:

Cost efficiency: 30-50% more affordable than India or the Philippines while maintaining comparable quality standards.

Cultural alignment: Vietnamese professionals demonstrate strong work ethic, loyalty, and alignment with Western business practices—we see 90%+ retention rates that exceed typical offshore markets.

Quality education system: Vietnam invests heavily in English language education and technical training, producing professionals ready for international business environments.

Strategic location: Ho Chi Minh City serves as Southeast Asia's emerging business hub, offering excellent infrastructure, connectivity, and access to regional markets.

Proven track record: Over 24 years, we've refined our recruitment and operational processes specifically for the Vietnam market—we know exactly where to find A-players and how to keep them engaged long-term.

Flexible Compensation and Infrastructure: We Handle the Complexity

Competitive Salary Structures

We provide market intelligence on competitive compensation packages that attract and retain top performers in Vietnam. Our guidance covers:

• Base salary benchmarks by role and experience level
• Performance-based incentive structures
• Benefits packages that drive retention
• Equity considerations for senior hires

You offer competitive packages that work within your budget while ensuring you win the candidates you want.

Complete Infrastructure Support

Your Vietnam-based team operates with the same tools and resources as any enterprise sales organization:

• THIENTU Cloud platform for omnichannel communication management
• Secure CRM integration and data handling
• Video conferencing and collaboration tools
• Performance monitoring and reporting dashboards
• 24/7 IT support and infrastructure maintenance

Payroll and Compliance Management

We handle all administrative complexity including:

• Local employment contracts and labor law compliance
• Monthly payroll processing and tax management
• Benefits administration
• HR policy implementation
• Performance documentation and management support

You focus on coaching and strategy—we manage the operational details.

Why Choose THIENTU BPO for Your Vietnam Sales Team?

1. Proven 24-Year Track Record

We've been building high-performing teams since 2000, giving us deep expertise in what works and what doesn't for international sales operations in Vietnam.

2. Specialized Sales Expertise

With 20+ years focused specifically on telesales, telemarketing, and outbound operations, we understand sales team dynamics better than generalist staffing providers.

3. Enterprise-Grade Operations

Our triple ISO certification, Samsung Top Global Performer award, and major client portfolio demonstrate that we operate at enterprise quality standards—you never compromise on security, compliance, or performance.

4. Fastest Time-to-Value in the Industry

Deploy complete teams in 10-15 days, not months. Our 30,000+ candidate database and streamlined processes eliminate the lengthy ramp times that plague traditional hiring.

5. True Partnership Approach

We succeed when you succeed. Our operational support, performance consultation, and replacement guarantees demonstrate that we're invested in your long-term growth, not just placement fees.

6. Flexible Engagement Models

Choose full-service BPO management or client-controlled offshore staffing—we adapt to your operational preferences and management style.

Frequently Asked Questions

Q: What's the minimum team size you work with?

We work with companies building teams of any size—from a single SDR testing the Vietnam market to complete sales operations with 50+ team members. Many clients start with 2-3 hires to validate the model before scaling.

Q: Do you only handle sales roles?

While sales is a core specialty (especially telesales and telemarketing), we provide comprehensive staffing across customer support, digital marketing, business intelligence, and back-office operations. Our full service portfolio supports your entire business operation.

Q: How do you ensure quality with rapid hiring timelines?

Our 30,000+ candidate database includes pre-screened professionals we've already evaluated for English fluency, experience, and cultural fit. When you engage us, we're not starting from scratch—we're matching your requirements to candidates we already know well.

Q: Can we visit the team in Vietnam?

Absolutely. We're headquartered at 145B Nguyen Dinh Chinh Street in Ho Chi Minh City and welcome client visits. Many of our clients visit during onboarding to meet their teams in person and tour our facilities.

Q: What happens if we need to scale quickly?

Rapid scaling is one of our core strengths. We've deployed teams of 60+ agents in under two weeks for clients with urgent growth needs. Our infrastructure and candidate pipeline support aggressive scaling timelines.

Q: Do you provide training for our specific sales methodology?

Yes. During onboarding, we work with you to deliver comprehensive training on your sales process, tools, talk tracks, and performance expectations. Your team launches with full knowledge of your methodology.

Q: How do you handle performance management?

We provide two options: (1) Full performance management as part of our BPO service, where we handle coaching, QA, and improvement plans, or (2) Performance support for your offshore staffing teams, where you maintain direct management with our HR and infrastructure backing.

Q: What's included in your infrastructure support?

Complete operational infrastructure including our THIENTU Cloud platform, workspace and equipment, IT support, security and compliance management, HR administration, and 24/7 facility operations.

Q: Can we start with a pilot before full commitment?

Many clients begin with a pilot program—typically 2-5 team members for 90 days—to validate the model before broader deployment. We support this approach and structure pilots to give you clear success metrics.

Q: What makes Vietnam better than other offshore markets?

Vietnam offers the optimal combination of cost efficiency (30-50% cheaper than India/Philippines), strong English proficiency, excellent retention rates (90%+ in our operations), cultural alignment with Western business practices, and strategic APAC time zone coverage. Over 24 years, we've proven that Vietnam delivers exceptional value for sales operations.

Ready to Build Your High-Performing Sales Team in Vietnam?

You can have the playbook and the tech stack, but if your sales team is running short-staffed, performance will always stall. The truth is, most growing companies aren't short on talent—they're short on bandwidth and budget.

Building your sales team in Vietnam changes that equation. It lets you fill every role your sales organization needs now—not a year from now—without lowering the bar on quality or experience.

We've helped enterprises like Samsung and Shopee build world-class operations in Vietnam. We deliver 30-70% cost savings with enterprise-quality results. And we deploy complete teams in 10-15 days, not months.

Let's build your complete sales team today. 👉 Contact THIENTU BPO to schedule a free consultation.

📧 info@thientu.vn | 🌐 thientu.vn | 📍 145B Nguyen Dinh Chinh Street, Ho Chi Minh City