Hire Appointment Setters in Vietnam | Save Up to 70% on Staffing Costs

Appointment setters are essential for scheduling meetings, managing client appointments, and ensuring sales teams can focus on closing deals. However, finding skilled appointment setters locally can be costly, especially for businesses seeking to optimize their operations and increase efficiency.

Vietnam offers a talented pool of appointment setters skilled in customer outreach, scheduling, and managing client relationships. THIENTU BPO helps businesses hire offshore appointment setters in Vietnam - cost-effective, reliable, and ready to streamline your sales process.

What Is an Appointment Setter?

An appointment setter is responsible for reaching out to prospective clients, scheduling meetings, and managing calendars for sales teams or business executives. They act as the first point of contact, often handling inbound and outbound calls, emails, or messages to qualify leads and book appointments for further discussions. Appointment setters ensure that the sales team’s calendar remains filled with qualified prospects and that no opportunity is missed.

Why Hire Appointment Setters in Vietnam?

Vietnam is a top destination for outsourcing across many industries—from tech and design to customer service and operations. Here's why global companies trust Vietnam for offshore hiring:

• Educated and Skilled Talent
  Vietnam has a large talent pool of university graduates with strong communication, organizational, and customer service skills.

• Strong English and Work Culture Fit
  Many professionals speak English fluently and understand global work expectations, making teamwork smooth and efficient.

• Lower Hiring and Operating Costs
  Businesses save significantly by hiring top-quality professionals at much lower costs than in the U.S., Singapore, or even India.

• Good Time Zone Coverage
  Vietnam’s working hours overlap with major regions like APAC, Europe, and the U.S., supporting real-time collaboration.

Appointment Setter Roles You Can Offshore

• Sales Appointment Setter

• Lead Generation Specialist

• Scheduling Coordinator

• Client Engagement Representative

• Business Development Representative

• Virtual Assistant (Appointment Setting)

Core Responsibilities Handled by Offshore Appointment Setters

• Make outbound calls or emails to prospective clients to set appointments for sales teams

• Respond to inbound inquiries and schedule meetings or consultations

• Qualify leads by gathering relevant information about potential clients

• Maintain accurate records of appointments and client information in CRM systems

• Follow up with leads to confirm meetings and provide reminders

• Collaborate with sales teams to ensure appointments align with business goals

Top Skills to Look for in an Offshore Appointment Setter

• Strong verbal and written communication skills in English

• Excellent organizational and time management skills

• Proficiency in CRM tools (e.g., Salesforce, HubSpot) and scheduling software

• Ability to engage with prospects and create rapport quickly

• Self-motivated and goal-oriented with a focus on achieving targets

• Experience in sales or customer service is a plus

Salary Comparison Table: Vietnam vs USA vs Singapore

How THIENTU’s Proven Hiring Process Works

We make it easy to hire top remote talent through a structured, fast-tracked process that works across all roles and markets:

1. Define Your Needs
   Specify the role, skill set, industry focus, language or technical requirements, and timeline—so we can tailor the search from day one.

2. Review Qualified Candidates
   Receive a curated shortlist of pre-vetted candidates in just 5–7 business days, carefully selected to meet your defined criteria.

3. Interview & Select
   Evaluate candidates through interviews or test projects. We support you in making confident hiring decisions based on proven qualifications.

4. Launch with Support
   We handle onboarding, secure access, compliance, and performance tracking—ensuring a seamless start and ongoing success.

Sample Job Description: Offshore Appointment Setter

Key Responsibilities:

• Make outbound calls to potential clients to set appointments for sales representatives

• Qualify leads by gathering relevant information to ensure they meet target criteria

• Maintain accurate and up-to-date records of all communications in CRM systems

• Respond to inbound inquiries and schedule meetings as required

• Send reminders to clients about scheduled appointments and ensure they attend meetings

• Collaborate with sales teams to align appointment schedules with business goals

Essential Skills & Qualifications:

• Strong communication skills (both verbal and written) in English

• Experience with CRM systems (Salesforce, HubSpot, etc.)

• Ability to engage prospects effectively and handle objections

• Strong organizational skills and the ability to manage multiple appointments at once

• Experience in lead generation, customer service, or sales is a plus

• Self-starter with the ability to work independently

FAQs

Can offshore appointment setters handle outbound calls and lead generation?

Yes, offshore appointment setters are skilled in outbound calls and can handle lead generation to qualify prospects and set meetings for your sales team.

How do you ensure effective communication with offshore appointment setters?

We ensure seamless communication through tools like Slack, Zoom, and Microsoft Teams, enabling real-time collaboration between offshore setters and your sales teams.

Can offshore appointment setters use our CRM systems?

Yes, offshore appointment setters are familiar with popular CRM systems like Salesforce, HubSpot, and Zoho, ensuring that all appointment data is accurately recorded.

How do you ensure data security for customer information?

We enforce strict NDAs, secure system access protocols, and compliance with international data protection standards to safeguard sensitive client information.

How quickly can I hire an appointment setter?

You’ll receive a shortlist of qualified candidates within 5–7 business days. Full onboarding and transition can be completed in under 3 weeks.

Hire an Appointment Setter in Vietnam Today
THIENTU BPO helps you build a reliable offshore appointment-setting team in Vietnam—skilled, proactive, and cost-effective. Contact us at info@thientu.vn to get started or schedule a free consultation.