Recruitment Process Outsourcing (RPO) in Vietnam | THIENTU BPO\\\'s Complete Guide

With over 24 years of proven BPO leadership, we understand that recruiting executive and upper-level talent requires more than just posting job listings—it demands specialized expertise, discretion, and a robust network. At THIENTU BPO, we deliver recruitment process outsourcing (RPO) solutions that help global businesses build high-performing leadership teams in Vietnam, backed by our triple ISO certification and trusted by enterprises like Samsung and Shopee.

What Is Recruitment Process Outsourcing (RPO)?

Recruitment process outsourcing is a strategic business model where we take on the complete search and recruitment function for your organization's critical roles. When you partner with THIENTU for RPO services, you're not just outsourcing tasks—you're gaining access to talent acquisition specialists who stay current on hiring trends, leverage our 30,000+ candidate database, and bring the expertise needed to fill executive positions efficiently and confidentially.

Our RPO approach is particularly effective for C-Suite, director-level, and upper-management roles where confidentiality, cultural fit, and long-term retention are non-negotiable.

What Does an RPO Provider Do?

As your RPO partner, we handle the full spectrum of executive recruitment activities, allowing your internal HR team to focus on strategic initiatives rather than time-consuming hiring processes. Our comprehensive RPO services include:

1. Executive Needs Assessment
We interview your C-Suite and top management to identify the precise qualities, experience, and cultural alignment required in ideal candidates—ensuring every search is targeted and effective.

2. Strategic Job Marketing
We create compelling job listings and post them across targeted channels to attract qualified executive candidates who align with your organization's vision and goals.

3. Database Mining and Network Activation
Leveraging our 30,000+ candidate database and extensive industry connections, we proactively reach out to top-tier talent—including passive candidates who aren't actively job searching.

4. Candidate Screening and Assessment
We sort through applications, conduct comprehensive initial interviews, and perform rigorous background checks to identify only the most qualified candidates for your consideration.

5. Selection and Negotiation Support
We assist your organization in final candidate selection and negotiate employment terms that secure best-fit executives while protecting your interests.

6. Onboarding and HR Integration
We provide seamless onboarding services to ensure new executives integrate smoothly into your organization from day one—not months later.

Types of RPO Solutions We Offer

Executive Staffing Services
We focus exclusively on director-level and above positions, leveraging our extensive network and personal relationships with top candidates. Our contracted approach means we understand your organizational needs deeply and can source exceptional talent within 7-14 working days.

Full-Service Recruitment Solutions
For organizations needing comprehensive hiring support across multiple levels, we provide end-to-end recruitment management—from job posting to final offer negotiation.

Targeted Executive Search
When you need a specific high-level role filled quickly and confidentially, we conduct targeted searches that identify candidates with the exact skills, experience, and leadership qualities your organization requires.

How THIENTU's Recruitment Process Outsourcing Works

We offer flexible RPO engagement models customized to your exact business needs:

1. Full-Time RPO Partnership

We become your dedicated recruitment arm for permanent, full-time positions across your organization. Whether you're hiring one executive or building an entire leadership team, we manage the complete process—from initial outreach through final onboarding—within 10-15 days of engagement.

2. Project-Based RPO

For contract positions, interim executives, or project-specific leadership needs, we source independent contractors and specialized freelancers who can take on significant responsibilities for defined timeframes. This model is ideal for companies testing new markets or managing temporary capacity needs.

3. Blended RPO Model

We combine full-time and project-based recruitment to create a flexible solution that adapts to your evolving needs. This approach keeps your talent pipeline full, streamlines workflow, and eliminates the need to manage multiple recruitment vendors.

Our Proven Process

Regardless of engagement model, we follow a rigorous methodology that includes posting positions, monitoring multiple job boards, utilizing advanced applicant tracking systems, conducting multi-stage interviews, performing comprehensive background checks, and providing full hiring support through offer acceptance.

Why Choose THIENTU BPO for Recruitment Process Outsourcing

1. 24+ Years of Proven BPO Expertise

We've spent over two decades perfecting recruitment and staffing processes for global enterprises. Our experience spans multiple industries—from electronics and e-commerce to financial services and telecommunications—giving us unique insight into what makes executives successful in Vietnam's dynamic business environment.

2. Enterprise-Grade Operations and Compliance

We maintain triple ISO certification—ISO/IEC 27001:2022 for Information Security Management, ISO 27701:2019 for Privacy Information Management, and ISO 9001:2015 for Quality Management. This means your recruitment process meets internationally recognized standards for data security, compliance, and quality.

3. Exceptional Speed Without Sacrificing Quality

We deploy recruitment teams and fill critical positions in 7-14 working days for standard searches, with urgent placements possible in 3-5 days. Our rapid timeline comes from our extensive candidate database and streamlined processes—not from compromising on candidate quality.

4. Cost-Effective Vietnam Advantage

We deliver 30-70% cost savings compared to US or Western hiring, while maintaining enterprise-quality recruitment standards. Our Vietnam base offers significant cost advantages without the communication or quality concerns associated with other offshore locations.

5. Access to Top-Tier Talent Networks

Our 30,000+ candidate database and decades-long relationships with industry leaders give you immediate access to passive candidates—the high-quality executives who aren't actively looking but are perfect for your role. We've built these networks specifically for companies seeking exceptional leadership talent in Vietnam and across APAC.

6. Globally Recognized Performance

We're honored as a Top Global Performer in Call/Chat NPS for Customer Contact Center by Samsung, demonstrating our ability to deliver results for the world's most demanding enterprises. This recognition reflects our commitment to excellence in every service we provide—including recruitment.

Key Benefits of THIENTU's RPO Services

Cost Savings and Operational Efficiency

We provide transparent pricing with no hidden fees, and we back our services with concrete metrics. Our recruitment costs consistently deliver positive ROI through faster time-to-hire (10-15 days vs. 60+ days internally), access to pre-vetted candidates, and significantly longer employee retention rates.

Superior Candidate Quality

To bring in the best leadership talent, you need access to top talent pools. When you partner with us, you gain on-demand access to the systems, databases, and professional relationships we've built over 24 years—networks that would take your internal team years to develop independently.

Reduced Executive Turnover

Long-term retention is essential in executive leadership roles, as high turnover disrupts organizational stability and damages market confidence. We rely on in-depth expertise and robust vetting to identify candidates with the right skills, experience, cultural alignment, and visionary leadership needed for sustained success. Our placements typically achieve 98% retention rates in the first year.

Premium Candidate Experience

The high-caliber executives you're seeking aren't actively job hunting—they're already employed and successful. These candidates are less tolerant of cumbersome or poorly managed recruitment processes. Our streamlined talent acquisition approach, perfected through years of executive placement, is essential for engaging, attracting, and securing top talent before your competitors do.

Brand Protection and Reputation Management

Your employer brand is your biggest asset in attracting executive talent. We protect your reputation by conducting thorough research to present only candidates whose personal and professional backgrounds align seamlessly with your organization's mission and values. We also represent your company professionally throughout the recruitment process, ensuring every interaction reflects positively on your brand.

Comprehensive Compliance Support

As specialists in hiring and employment management, we provide crucial regulatory compliance support—particularly important when hiring executives in Vietnam's evolving legal landscape. We ensure all legal and industry standards are met, streamline executive salary negotiation and contract terms, and protect against potential legal or compliance risks.

THIENTU RPO Pricing Models

We offer flexible pricing structures designed to align with your recruitment needs and budget:

Cost Per Hire

You pay only when we successfully fill your position. We typically calculate this as a percentage of the executive's annual salary—usually 20-25% for senior positions. This model works well for single critical placements where you need expertise but won't require ongoing recruitment support.

Fixed Monthly Retainer

For organizations with ongoing executive recruitment needs, we offer fixed monthly fees that give you on-demand access to our full recruitment services. This approach is cost-effective when you're building entire leadership teams or expect multiple senior-level openings throughout the year. Your monthly investment ensures we're always ready to activate recruitment when needed.

Transaction-Based Pricing

Some clients prefer an à la carte approach where they pay per specific service—job posting, candidate screening, interview coordination, background checks, or salary negotiation. This model offers maximum flexibility and cost control when you have internal recruitment capabilities but need specialized support for certain aspects of executive search.

Value Beyond the Numbers

While recruitment costs may seem significant in isolation—for example, 20% of a $100,000 executive salary is $20,000—the return on investment is substantial. You gain access to higher-quality talent, fill critical positions 60-80% faster, and statistically achieve longer employee retention. Meanwhile, your internal HR team remains free to focus on strategic initiatives rather than time-consuming executive searches.

Our economies of scale deliver additional value. Unless your core business is recruitment, you likely don't have deep expertise in executive search, comprehensive candidate databases, or established networks in Vietnam's talent market. Partnering with specialists who do—and who maintain full recruitment infrastructure—is significantly more cost-effective than building internal capabilities or struggling through executive searches with limited resources.

How to Select the Right RPO Partner in Vietnam

Choosing a recruitment partner is a strategic decision that impacts your organization's leadership quality and competitive position. When evaluating RPO providers, consider these critical factors:

Proven Track Record and Industry Expertise

Review concrete metrics including average time-to-hire, candidate satisfaction scores, placement retention rates, and years of operation. At THIENTU, our 24+ years in business and Top Global Performer recognition from Samsung demonstrate the recruitment expertise and reliability you need for critical executive placements.

Comprehensive Service Portfolio

Look for an RPO provider that offers flexible engagement models—from one-time executive search to ongoing recruitment partnerships. We provide the full spectrum of hiring solutions, allowing you to scale services up or down as your needs evolve.

Global Reach with Local Expertise

Executive recruitment in Vietnam requires understanding both international business standards and local market dynamics. We combine global best practices with deep Vietnam market knowledge, giving you access to candidates who can bridge both worlds effectively.

Data-Driven Results and Transparency

Your RPO partner should provide regular metrics, insights, and progress updates throughout the recruitment process. We deliver detailed reporting on every search, including candidate pipeline status, market insights, and time-to-fill projections.

Client-Centric Flexibility

Every organization has unique culture, values, and leadership requirements. We customize our recruitment approach to your specific needs rather than forcing you into a one-size-fits-all process. This flexibility ensures we find executives who will thrive in your specific environment.

Commitment to Growth Partnership

The best RPO relationships extend beyond individual placements. Look for a partner invested in your long-term success—one who understands your business strategy and proactively identifies talent that will drive your organization forward.

THIENTU BPO: Your Strategic Recruitment Partner

At THIENTU BPO, we offer unique and comprehensive RPO services backed by proven expertise across multiple industries and position levels. Our recruitment solutions are efficient, effective, and customized to your organization's specific requirements.

Whether you're filling a single C-Suite position, building an entire executive team in Vietnam, or establishing ongoing recruitment support for your APAC operations, we deliver results that give you a competitive advantage in attracting and retaining exceptional leadership talent.

Case Study: Rapid Executive Team Deployment

A leading e-commerce platform expanding into Vietnam needed to build a complete country leadership team—including Country Director, Operations Head, and Marketing Director—within 45 days to meet their aggressive market entry timeline.

Our Solution:
We activated our executive recruitment process immediately, leveraging our database of 30,000+ candidates and extensive network of senior professionals in Vietnam's e-commerce sector. Within 14 days, we presented a curated shortlist of 12 pre-vetted candidates across all three positions.

Results Achieved:

• All three executive positions filled within 38 days
• 100% of placements still with the company after 18 months
• Client expanded engagement to include mid-level recruitment support
• Successful market entry directly attributed to quality of leadership team

Frequently Asked Questions About RPO Services

How quickly can THIENTU fill executive positions?
We typically fill executive roles within 7-14 working days for standard searches. For urgent placements, we can present qualified candidates within 3-5 days. Our rapid timeline comes from our extensive 30,000+ candidate database, established networks, and streamlined recruitment processes—not from compromising on candidate quality or cultural fit.

What industries does THIENTU specialize in for executive recruitment?
We have proven expertise recruiting executives across electronics and consumer tech, e-commerce and retail, financial services (fintech and banking), telecommunications, insurance, automotive, and technology sectors. Our 24+ years in Vietnam's market give us deep networks and insight into what makes leaders successful in these industries.

How does THIENTU ensure candidate quality and cultural fit?
We use a rigorous multi-stage assessment process that includes comprehensive interviews, background verification, reference checks, and cultural alignment evaluation. Every candidate we present has been thoroughly vetted not just for skills and experience, but for alignment with your organization's values, working style, and long-term vision. Our 98% first-year retention rate reflects the effectiveness of this approach.

What are the typical costs for RPO services in Vietnam?
We offer flexible pricing models to match your needs. For cost-per-hire arrangements, executive placements typically range from 20-25% of annual salary. Monthly retainer fees vary based on recruitment volume and complexity. We provide transparent pricing with no hidden fees, and we can demonstrate clear ROI through faster time-to-hire, improved retention, and access to higher-quality candidates than internal recruitment typically achieves.

Can THIENTU handle confidential executive searches?
Absolutely. Confidentiality is essential in executive recruitment, particularly for sensitive positions like CEO succession, turnaround leadership, or competitive executive poaching. We maintain strict confidentiality protocols throughout the search process, and our ISO/IEC 27001:2022 certification ensures your sensitive information is protected according to internationally recognized security standards.

Does THIENTU provide compliance and legal support for executive hiring in Vietnam?
Yes. As experts in Vietnam's employment landscape, we provide comprehensive compliance support including employment contract structuring, work permit facilitation, tax and social insurance registration, and ongoing regulatory guidance. Our Employer of Record (EOR) services can also handle full employment administration if you don't have a legal entity established in Vietnam yet.

What happens if a placed executive doesn't work out?
We stand behind our placements with performance guarantees. If an executive we place doesn't meet expectations or leaves within the agreed guarantee period (typically 90 days), we'll conduct a replacement search at no additional cost. Our goal is your long-term success, not just filling positions—which is why we invest heavily in thorough vetting and cultural fit assessment upfront.

Can THIENTU recruit for positions outside of Vietnam?
While our primary expertise is recruiting talent in Vietnam and for Vietnam-based roles, we have successfully placed executives for regional APAC positions and for roles requiring Vietnam market expertise but based in other locations. We can discuss your specific needs and determine if we're the right partner for your search.

How does THIENTU's RPO service differ from traditional staffing agencies?
Unlike transactional staffing agencies focused on volume, we function as a strategic extension of your HR team. We invest time understanding your business, culture, and long-term goals—not just filling immediate openings. Our recruitment process is consultative, our candidate vetting is rigorous, and our focus is on quality placements that drive your organization forward. Plus, our triple ISO certification and 24+ years of enterprise BPO experience give us capabilities that traditional staffing firms simply don't have.

What technology and tools does THIENTU use for recruitment?
We leverage advanced applicant tracking systems, AI-powered candidate matching, comprehensive background verification platforms, and our proprietary candidate database of 30,000+ professionals. Our THIENTU Cloud infrastructure supports seamless collaboration between our recruitment team, your hiring managers, and candidates throughout the process—ensuring transparency and efficiency from initial search through final onboarding.

Why Partner with THIENTU for Executive Recruitment

Building exceptional leadership teams requires more than just recruitment expertise—it demands a partner who understands Vietnam's market dynamics, maintains enterprise-quality processes, and is invested in your long-term success.

We bring:

• 24+ years of proven recruitment excellence in Vietnam's evolving business landscape
• Triple ISO certification ensuring security, compliance, and quality throughout the recruitment process
• 30,000+ candidate database giving you immediate access to pre-vetted executive talent
• 7-14 day placement timelines that keep your organization moving forward without sacrificing quality
• 30-70% cost savings compared to Western hiring while maintaining enterprise standards
• Top Global Performer recognition from Samsung, validating our operational excellence

Whether you need to fill a single critical executive position or build an entire leadership team in Vietnam, we deliver results that give you competitive advantage in attracting and retaining exceptional talent.

Ready to Build Your Executive Team in Vietnam?

Let's discuss how our recruitment process outsourcing services can help you attract, assess, and secure the leadership talent your organization needs to thrive in Vietnam's dynamic market.

Contact us today for a consultation and customized RPO proposal.

📧 info@thientu.vn | 🌐 www.thientu.vn