Offshore Staffing Roles in Vietnam | THIENTU BPO Global Talent Solutions

Scaling your workforce doesn’t have to mean increasing overhead. At THIENTU BPO, we connect global enterprises with top offshore professionals in Vietnam across IT, customer service, design, finance, marketing, and back-office functions.

Our fully managed staffing model delivers cost savings, operational reliability, and scalable workforce solutions—so you can focus on growth while we handle recruitment, HR, and infrastructure.

Why Vietnam Is a Leading Offshore Staffing Destination

Vietnam is now a global hotspot for outsourcing and offshore staffing due to:

• A skilled, English-speaking workforce

• Labor cost savings of up to 60% compared to in-house hiring

• Strong work ethic and cultural adaptability

• Government-backed growth in tech, education, and digital services

With THIENTU BPO, businesses can confidently build teams in Vietnam to support customer experience, IT, finance, back-office, and creative operations.

Popular Offshore Staffing Roles in Vietnam

We source, vet, and manage full-time professionals across multiple industries.

1. Information Technology & Engineering

• Front-End Development: React, Angular, JavaScript, Front-End Developers

• Back-End Development: PHP, Node.js, Ruby on Rails, .NET, Laravel

• Full-Stack & Frameworks: MERN Stack, Full-Stack Engineers

• Mobile Development: iOS, Android, Flutter, Mobile App Developers

• Web & Platform Development: Web Designers, Shopify, WordPress, Webflow, Bubble

• Cloud & DevOps: AWS, Azure, Google Cloud, DevOps Engineers

• Data & AI: Data Analysts, Data Scientists, AI & ML Engineers, Power BI Developers

• QA & Testing: QA Engineers, Automation Specialists

• IT Support & Infrastructure: System Admins, Help Desk, IT Support Specialists

• Other Roles: Cybersecurity Analysts, API Developers, Product & Project Managers

2. Design & Creative

• UI/UX & Product Design: UI/UX Designers, Product Designers

• Brand & Graphic Design: Logo Designers, Illustrators, CAD Designers, Photoshop Editors

• Motion & Animation: Motion Designers, 3D Modelers, Animation Artists

• Media & Video: Video Editors, Creative Directors

• Creative Technology: VR Developers, ChatGPT Developers

3. Customer Experience & Support

• CX Agents: Inbound/Outbound, Email & Live Chat, Retention Specialists

• Multilingual/Bilingual CX: English + Vietnamese, regional language support

• CX Managers & Specialists: Customer Success Managers, Help Desk Specialists

4. Finance & Accounting

• General Accounting: Accountants, Bookkeepers

• AP/AR & Revenue: Accounts Payable & Receivable Specialists

• Payroll & Tax: Payroll Specialists, Tax Accountants, QuickBooks Experts

• Executive Finance: CFO, Finance Managers, Controllers

• Financial Analysis: Analysts for Investment, Credit, Treasury, Private Equity

5. Marketing & eCommerce

• Digital Marketing: SEO, SEM, Growth Marketing, Programmatic Ads

• Content & Copywriting: Content Writers, Copywriters, Social Media Managers

• Paid Media: Google Ads Experts, Media Buyers, Local SEO Specialists

• Marketing Ops: CRM Admins, Salesforce Managers, Marketing Automation Specialists

• Sales Enablement: SDRs, BDRs, Sales Reps, Appointment Setters

• eCommerce Support: Product Listing Specialists, CMS Admins

6. Administrative & Back-Office

• Assistants: Virtual Assistants, Executive Assistants, Admin Coordinators

• Data Management: Data Entry Operators, Document Specialists

• Operational Support: Business Analysts, Project Managers, Logistics Analysts

• People, Legal, Events: HR Specialists, Legal Analysts, Event Coordinators

• Translation & Localization: Professional Translators

How Offshore Staffing Works with THIENTU BPO

• We recruit and manage your offshore employees.

• You retain day-to-day control and visibility.

• We provide HR, payroll, IT support, compliance, and infrastructure.

This model gives businesses the benefits of direct team management without the burden of administration.

Certified Security and Quality

THIENTU BPO ensures data protection and compliance through globally recognized certifications:

• ISO/IEC 27001:2022 – Information Security Management

• ISO/IEC 27001:2013 – Contact Center Data Security

• ISO 9001:2015 – Quality Management System

These certifications guarantee that your data, workflows, and IP are protected at the highest standards.

Trusted by Global Brands

Our offshore staffing services are trusted by multinational clients. In 2024, we were recognized by Samsung as a Top Global Performer in Call & Chat NPS, reflecting our commitment to world-class service delivery.

Why Companies Choose THIENTU BPO

• Rapid access to Vietnam’s top professionals

• ISO-certified data security and compliance

• Up to 60% cost savings over in-house hiring

• Fully managed HR and onboarding support

• Flexible staffing models: full-time, project-based, multilingual

• Over 20 years of proven outsourcing expertise

Case Studies & Success Stories

• Samsung Vina Partnership: 6+ years of collaboration in customer contact centers.

• E-commerce RCA Project: Reduced complaints by 84% with process optimization.

• Ride-Hailing & Food Delivery Contact Center: Built 60+ member team in under 2 months.

👉 Explore more case studies here.

Get Started Today

Ready to expand your team with skilled offshore professionals in Vietnam? With THIENTU BPO, you gain the infrastructure, talent, and compliance to scale securely and efficiently.

📧 Contact us: info@thien.vn